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The "INCIDENT" is every event and security manager's nightmare.
Incidents Happen.
The questions are:
• Was it preventable?
• How fast can you respond?
• Where is the incident's location?
• What type of response is required?
These fans may be dealing with a drunk fan, a loud fan, an obnoxious fan, or a foul-mouth fan talking trash.
To avoid the "Incident", it would be safer if your response answered the call for help rather than
a fan trying to get another fan to behave.



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