Windows OS – Windows 10 (32 bit or 64 bit) or higher
User Account - Administrator Processor – Pentium III or AMD equivalent (or higher) 4 GB memory or more 60GB free hard disk space Color monitor w/graphic card Video resolution – 1024 x 768 Mouse or Touch Screen Monitor
Network and Firewall Access:
http://www.33helpme.com http://www.33helpme.net https://www.33helpme.com https://www.33helpme.net IP Address: 220.127.116.11 IP Address: 18.104.22.168
Windows Feature Turned ON = .NET Framework 4.5.2 (includes .NET 3.0 and 2.0)
Ports 21, 22, 25, 80, 8050, 8080, 587, 443 or 465 over both HTTP and HTTPS require access through your firewall. Port 21 uses FTP (File Transfer Protocol) and port 22 uses SFTP (Secure File Transfer Protocol).
Remote Support Access
In order to provide remote support, the following addresses should be given access through your firewall. https://www.gosupportnow.com (primary remote tech support app)
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